+48 61 87 68 306

How to order:
1. Browse and find the needed products by name or by category
2. Add Selected Items to the Cart
3. Go to the Shopping Cart page (the button on the top menu bar)
4. There you can change the order quantity: just enter the number in the box and click "Calculate"
5. You can also delete wrong-added products pressing "Delete" button
6. If you forgot something, you can go back to the shop and add to the Cart again
7. When you finished purchasing, click "Buy Now" button to choose the form of payment, delivery and placing your order
8. After successful placing your order you will receive an e-mail about the shipping costs.

NOTICE:
HAVE NOT FOUND A PRODUCT YOU ARE INTERESTED IN?
WRITE TO US OR CALL THE CONTACT NUMBER.
WE HAVE THE WORK SHOP WITH SPARE PARTS FOR ALL TYPES OF SEWING MACHINES.
PRODUCTS PLACED IN OUR STORE ARE THE MOST OFTEN BOUGHT BY OUR CUSTOMERS.

The cost and methods of delivery:

Ordered goods are delivered by DPD Courier Company. It is also possible to pick up ordered goods from our office in Poznan, Radowita 17 Street.

Method of delivery on the Polish territory    Cost of delivery   
Courier delivery   

                                                            up to  3 kg - 15,60 zł.
                                                            up to 10 kg - 18,00 zł.
                                                            up to 20 kg - 20,00 zł.
                                                            up to 31,5 kg - 22,00 zł.
                                                            up to 50 kg -   49,00 zł.
Additional cost is 5,00zł sums up to the main cost of delivery
On request we are able to send packages up to 100g weight via Poczta Polska with a letter of priority. The cost is 8,50 zł. Payment is only by money transfer. The payment in cash is unavailable.


* Time of delivery may take longer due to the absence of the recipient at the address or for other reasons caused by Courier Company.

Rexel Online Shop can not affect the specific time of delivery by courier or by post Poland. At the time of package departure from the office, we inform the customer by E-mail.

Upon your request, we can provide the parcel number to track it and telephone number of the local courier service office. The courier is obliged to deliver the parcel within 24 hours. As for the Polish Post office, we do not have any influence on the time of delivery, it is about 2-5 business days.

The guarantee of delivery

We guarantee 100% delivery and safety of the ordered products. All our goods are sent by DPD Courier Company, which has insurance for the full value of the goods. Every parcel is covered with Rexel brand duct tape, to ensure that it were not open after leaving the warehouse.

If you have any complaints about the packaging, please check the contents in the presence of the courier, if there are any complaints, please, write a report that the packaging or goods are damaged and keep one copy. Notify us via telephone or e-mail and mention your order number.

Goods availability

Most of products displayed at our Online Shop are available in Rexel stock in the amount depending on demand and the structure of its sales.

Delivery of products is carried out within 48 hours of your order. For products labeled "Special order" shipping date is approximately. After receiving the order, we will check the availability of products at our partners and inform the correct dispatch date of the order. Order status can be checked on the "My Account" menu.

Methods of payment

There are available methods of payment:
• Payment in cash: the payment to the courier, to postman, at the post office or at our office before picking up.

• Bank transfer payment: by placing the order, we will send you by e-mail the number of our bank account. The parcel will be sent as soon as the money will be credited to our bank account, as well as your order will be executed. Unfortunately, we can not send a parcel on the basis of your money transfer confirmation. We check our bank account several times a day. Our account number: 80 1020 4027 0000 1002 0036 2061.

Vat invoice

For each product we sell, we issue an invoice or receipt with the given order data.
A printed invoice includes the dispatch date of the order and it's not possible to change it.
To obtain a duplicate invoice, please contact us by phone.